Launch and Support Services

Less than 90 Days to Go-Live,
About 60 Minutes for Your Team to Learn

Our team’s “gold standard” reputation ensures that you’ll have the guidance, training, and tools to drive success for your population health programs and workflows.

Implementation Package

We work with you to ensure Symphony meets your organization’s specific goals. Expert clinicians and IT staff quickly import organization-specific content and payer performance goals, configure workflows and alerts, pressure-test with the organization, then support your launch and go-live. Our team brings you from concept to execution, usually in less than 90 days.  And with our straightforward and easy-to-learn user interface, we can train your team on the system over a brown bag lunch.

Content Management System

Symphony is highly configurable for your organization’s specific population health management needs. You can upload virtually any clinical and administrative content—such as assessments, intervention protocols, checklists, etc.—plus accommodate data imports and exports from your EMR, HIE, or analytics system. Branching logic, tracking, and reporting functions are built in to create any type of audit trail or data report required for success.

Professional Services

We provide expert consulting services to assist you with getting the most out of the Symphony platform. By working with a your team we can assist with workflow redesign, clinical content development (particularly in new areas such as care coordination and population health), and organizational transformation—all critical in driving effective and efficient population health strategies.